NEW - Arrow key actions not working correctly (5.6)

Q: What should I do if I'm experiencing issues with my Loupedeck arrow keys after updating to version 5.6.0.15957?

If you are experiencing an issue with your Loupedeck console after updating to version 5.6.0.15957, we apologize for the inconvenience. This is a known issue that affects the arrow key processing and has been identified as a bug.

Our development team is working on a hot patch to address this issue, which will be released soon. Once the hot patch is available, we will notify you as soon as possible so you can download and install it.

In the meantime, we appreciate your patience while we work on a resolution.

If it is necessary for your work, we recommend to downgrade the software until the patch is released.