F.A.Q.
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      How to set correct permissions in Loupedeck folder - macOS?

      In order for Loupedeck to work correctly with other apps, it is important to have the following Sharing & Permissions setting in Loupedeck folder.

       

      First of all, use our Troubleshooter to ensure you are the owner of LogiPluginService folder. 

      • Click on the small Loupedeck logo at the top menu bar
      • Select Help > Troubleshooter

      • In the next window, click the Fix macOS permission issues

       

      As a next step, open this folder /Users/<YourUsername>/Library/Application Support/Logi/LogiPluginService

      Please note the .local folder is hidden and you need to press "cmd + shift + dot" to see it.


      Right click > Get Info > Then please check the permissions in the bottom and make sure that your user has Read & Write permissions, not Read only.

       

      Please check this Apple Support article for more details.