Problem: Loupedeck does not work after being added as a control surface in Premiere Pro.
Solution: Please re-add Loupedeck (in 5.9 and previous) or "Logi Plugin" (in 6.0 and later) as a control surface:
- Launch the version of Premiere Pro you intend to use with Loupedeck.
- Navigate to:
-
- Windows: Edit -> Preferences -> Control surface
- macOS: Premiere Pro -> Preferences -> Control surface
- Remove "Loupedeck" or "Logi Plugin" from the list of control surfaces.
- Add "Loupedeck"or "Logi Plugin" back as a control surface.
Please note: When several versions of Premiere Pro are installed, Loupedeck can interface with only one version at a time, potentially blocking the use of other versions. If you have multiple versions of Premiere Pro running simultaneously, ensure you remove Loupedeck as a control surface from the version not currently in use with Loupedeck.