Loupedeck is not working in Lightroom

This article contains troubleshooting tips for setting up Loupedeck in Lightroom.

Loupedeck is not working with Lightroom at all

Please make sure you use Adobe Lightroom Classic (not Adobe Lightroom, the cloud-based photo service). The Lightroom photo service does not have SDK (Software development kit) support and only a little keyboard commands support which does not allow us to create any integration with this app at the moment. 

You can check the currently used version from Lightroom -> Help -> System info.


None of the dials are working in Lightroom

Open your Lightroom Classic -> File -> Plug-in Manager and check if you see Loupedeck listed in the left column

  • If Loupedeck is listed but has a red dot next to the name, please click Reload Plug-in
  • If the Plugin is missing, please download it from this link and install it by unzipping the contents of the .zip file and adding it from -> Lightroom -> File -> Plugin Manager 



Most of the press buttons (arrow keys, Export) are not working (MacOS)

Please follow this article for more instructions.