This article explains how to remove all Loupedeck files from a computer. We recommend to follow these instructions if you stop using Loupedeck device, or want to re-install Loupedeck software from scratch.
Please note these steps will remove all Loupedeck files permanently and you will not be able to recover them later.
We recommend creating backup files of your profiles for later use. Instructions on how to export profiles can be found here.
To ensure Loupedeck software will be successfully uninstalled from your computer, please close all running apps and unplug Loupedeck from your computer.
Windows
Before uninstalling Loupedeck software, please stop Loupedeck by clicking on the arrow symbol on the Windows toolbar (showing hidden icons). Right-click on Loupedeck icon and select Stop Loupedeck.
- In the Start search window, type down Add or Remove programs
- Find Loupedeck in the list of apps and click the Uninstall button
- Once you see the window confirming successful uninstallation, please proceed with the following steps:
- For Loupedeck 6.0 - go to to C:\Users\<username>\AppData\Local\Logi\LogiPluginService and remove the folder.
- For Loupedeck 5.9.1 and below - go to
C:\Users\<username>\AppData\Local\Loupedeck and delete the folder.
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- For all users - go to C:\Users\<username>\AppData\Roaming\Loupedeck and remove the folder.
- For all users - go to C:\Users\<username>\AppData\Roaming\Loupedeck and remove the folder.
Note that the AppData folder might be hidden. To access it, please click on the View tab in Explorer and check the Hidden items box.
Tip: To easily access those folders Use Windows key + R to open the run command, and paste in the folder location for example %LOCALAPPDATA% for Local app data and %APPDATA% for roaming AppData
Removing Loupedeck's Lightroom plugin (version 5.9.1 and bellow)
- Open Lightroom Classic
- Click on File > Plugin-in Manager
- Click on Loupedeck2 in the left column and note the path to the plugin
- Follow this path in Explorer and remove this file
Removing Loupedeck's Premiere Pro plugin (version 5.9.1 and bellow)
- Open following folder: ..\Program Files\Adobe\Common\Plug-ins\ControlSurface\
- Delete file "Loupedeck2.acsrf"
MacOS
Before uninstalling Loupedeck software, please stop Loupedeck by clicking on the Loupedeck icon at the top menu bar and then Stop Loupedeck.
- Find Loupedeck app in the ~/Applications/Loupedeck.app and move it to the bin
- Loupedeck 6.0 users, also remove the ~/Applications/Utilities/LogiPluginService.app
- If using Loupedeck 6.x remove ~/Library/Application Support/Logi/LogiPluginService folder
- If using Loupedeck 5.x remove ~/.local/share/Loupedeck folder
Please note the .local folder is hidden and you need to press "cmd + shift + dot" to see it.
Tip: To easily access those folders use the Finder > Go > Go to folder, and then paste the desired folder path while changing the <YourUsername> accordingly.
Removing Loupedeck's Lightroom plugin (version 5.9.1 and bellow)
- Open Lightroom Classic
- Click on File > Plugin-in Manager
- Click on Loupedeck2 in the left column and note the path to the plugin
- Follow this path in Finder and remove this file
Removing Loupedeck's Premiere Pro plugin (version 5.9.1 and bellow)
- Open following location:
../Library/Application Support/Adobe/Common/Plug-ins/ControlSurface/ - Delete file "Loupedeck2.bundle"