Please check our troubleshooting tips below if sources and scenes from Streamlabs OBS are not populated in Loupedeck app and it is not possible to assign them to Loupedeck.
Before you go on with the troubleshooting tips, please check our instructions on how to correctly set up Loupedeck with Streamlabs OBS.
- Make sure both Streamlabs OBS and Loupedeck are allowed in the Firewall settings on your PC. Follow this article for further instruction.
- Make sure both Streamlabs OBS and Loupedeck app are run as admin or as standard user. Please avoid running one as admin and the other one as a standard user.
- Find the .exe files of both Streamlabs OBS and Loupedeck on your PC, right-click on them and select Properties. In the security tab, make sure your Windows account has Full control permissions ticked.
To add a new scene in Loupedeck app, expand the Streamlabs OBS menu in the left column and click on + sign next to Toggle Scene folder.